Guided Onboarding Workshop: Third-Party Due Diligence

Workshop Outline

Implementation Outcome Summary

At the end of the set of workshops, Customer should be able to:

  • Populate third-party inventories, via ad-hoc, and bulk import

  • Create custom templates and update existing templates

  • Launch and review assessments

  • Flag and review risk on inventory items

  • Adjust and create workflows

Kick Off

Prerequisites

Responsibility

Identify project stakeholders

Customer

Provide customer access to dedicated OneTrust production tenant and "Getting Started" user documentation

OneTrust

Issue meeting invites

OneTrust

Request Dow Jones integration credentials

OneTrust

Workshop

Responsibility

Present kick-off deck - validate scope and set expectations for delivery

OneTrust

Review key success criteria for deployment

Joint

Summarize key next steps and requirements for workshops

OneTrust

Organize schedule for implementation workshops

Joint

Confirm access to myOneTrust knowledge base

Joint

Follow-Up

Responsibility

Provision consultant access to OneTrust tenant

Customer

Send meeting notes, action items, delivery checklist, and workshop outline document

OneTrust

Workshop 1: Third-Party Due Diligence Module Demo

Prerequisites

Responsibility

Add implementation consultant as external user to tenant

Customer

Plan demo based on customer design requirements

OneTrust

Workshop

Responsibility

Discovery of current due diligence process

OneTrust

Overview or organization hierarchy

OneTrust

Demonstration of the Third-Party Due Diligence module

OneTrust

Global settings and branding overview

OneTrust

Follow-Up

Responsibility

Send meeting notes, action items, and relevant myOneTrust articles

OneTrust

Finalize and validate Organization Hierarchy configuration

Customer

Provide existing third-party inventory data for review

Customer

Workshop 2: Inventory and Attribute Manager

Prerequisites

Responsibility

Provide any existing vendor data

Customer

Configure Dow Jones integration

OneTrust

Enable TPDD default attributes

OneTrust

Create default inventory view and re-label TPDD dashboard

OneTrust

Review customer export of third-party data (if provided)

OneTrust

Workshop

Responsibility

Review system attributes and grouping

OneTrust

Training on attribute manager and how to customize

OneTrust

Mapping exercise

Joint

Demonstrate ad-hox/bulk import of third-party data

OneTrust

Follow-Up

Responsibility

Send meeting notes, action items, and relevant myOneTrust articles

OneTrust

Finalize attribute manager configuration

Customer

Finalize inventory view and settings

Customer

Workshop 3: Dow Jones and Risk Settings Overview

Prerequisites

Responsibility

Define third-party risk scoring methodology and set aggregation default

Customer

Review customers risk settings

OneTrust

Workshop

Responsibility

Training on Dow Jones and screening results overview

OneTrust

Training on risk module, including: risk library, and register

OneTrust

Review risk settings

OneTrust

Follow-Up

Responsibility

Send meeting notes, action items, and relevant myOneTrust articles

OneTrust

Send PDF copies of existing assessment templates

OneTrust

Begin building of risk library

Customer

Finalize risk settings

Customer

Workshop 4: Assessment and Template Review

Prerequisites

Responsibility

Share PDF copies of existing assessment templates

OneTrust

Review standard assessment PDF’s

Customer

Create users who will be assigned as assessment reviewers, risk owners, approvers, etc.

Customer

Send examples of existing assessment documentation (if applicable)

Customer

Review customer provided assessment documentation

OneTrust

Workshop

Responsibility

Training on OneTrust template assessment gallery

OneTrust

Training on template builder (inventory and attribute questions)

OneTrust

Training on assessment rule settings

OneTrust

Update or create third-party templates

Joint

Follow-Up

Responsibility

Send meeting notes, action items, and relevant myOneTrust articles

OneTrust

Finalize questionnaire template(s) and assessment rules

Customer

Testing and validation of vendor template questionnaires

Customer

Workshop 5: Workflow and Automation Rules

Prerequisites

Responsibility

Share existing workflow documentation (if applicable)

Customer

Review myOneTrust knowledge base articles

Customer

Review any workflow documentation shared by customer

OneTrust

Workshop

Responsibility

Training on workflow functionality, including: stage, and workflow rules

OneTrust

Training on automation rule functionality

OneTrust

Build third-party workflows

Joint

Build automation rules

Joint

Follow-Up

Responsibility

Send meeting notes, action items, and relevant myOneTrust articles

OneTrust

Finalize workflow requirements and configuration

Customer

Finalize automation rule requirements and configuration

Customer

Testing and validation of workflow rules and stages

Customer

Workshop 6: Reporting Overview and Admin Training

Prerequisites

Responsibility

Share any existing reporting documentation

Customer

Provide email branding, if applicable

Customer

Review customer instance to tailor training to tenant

OneTrust

Workshop

Responsibility

Training on reporting, including: dashboard, report builder, and scheduled reports

OneTrust

TPDD module training

OneTrust

Follow-Up

Responsibility

Send meeting notes, action items, and relevant myOneTrust articles

OneTrust

Finalize default dashboard and schedule reports

Customer

Finalize branding if not completed

Customer

Workshop 7: Implementation Closure

Prerequisites

Responsibility

Complete all workshops

Customer

Import third-parties if not completed

Customer

Workshop

Responsibility

Present project closure deck

Joint

Discuss best practices for use and maintenance of platform

OneTrust

Close out final questions and open items

Joint

Disable any OneTrust user accounts tied to this module

Customer

Follow-Up

Responsibility

Send meeting notes, action items, and relevant myOneTrust articles

OneTrust

Provide OneTrust support team information

OneTrust